What is the difference between a deluxe bath and grooming appointment?
A deluxe bath is when the groomer bathes, desheds, blow drys a dog and brushes out. A grooming appointment is when the groomer does all listed above plus gives a haircut and nail trim.
Do you take walk in nail trims?
Yes, we do. However, an appointment is recommended, because if a groomer is working with another animal you may need to wait a bit. We will also require a copy of current rabies vaccinations for any pet we work on.
Do you sell flea and tick medicine?
We don’t sell medication, however we do carry a line of flea and tick shampoo, preventive collars and preventive spray.
What shampoo do you think I should use on my new puppy?
On new puppies, we recommend oatmeal shampoo so it reduces the chance of a reaction to scents.
Do I need an appointment for the self wash?
No, appointments are not needed. However, we do recommend an appointment on the weekends, as it gets very busy and you may have to wait for an open room.
How often should I get my dog groomed?
It really depends on the pet breed, lifestyle and individual needs. Typically we recommend 6-8 weeks for most dogs.
Can we shave down my husky (aussie, golden retriever, german shepard)?
Because this breed has a double coat, it is The sPaw’s policy not to shave these dogs. The undercoat is important for their health. We can give a nice trim and shorten hair, but we won’t shave them.
Is the nail trim included in the deluxe bath?
No, it is not. It is included in the grooming appointment only.
How often should a doodle be groomed?
That answer really depends on the length of the coat and how often the owner brushes out the dog. We typically recommend 4-6 weeks between appointments.
What brush is best to use to deshed my dog?
We usually recommend a combination of brushes and combs. The double rake is a great tool to remove the undercoat out of a dog. The slicker is a great brush to use to reduce shed, just be sure not to over brush with this, as it can leave a slicker burn on the skin. A comb is a great tool for all dogs. The furminator is another popular tool people use, but this should only be as a finishing tool, not a primary brushing/desheding tool, as it can cause coat damage if overused.
My dog is very anxious. Do you work with anxious dogs?
Our salon is a great fit for anxious dogs. We operate different than most grooming shops, as our groomers are all in private rooms. This means dogs are alone and not next to other anxious dogs, large dogs or barking dogs. In addition, we use play areas for them to relax in when they are done with their appointment time, instead of kennels.
What are your hours for grooming appointments?
We offer grooming appointments 7 days a week, for your convenience. Weekend appointments are often booked out more than a month in advance, so we recommend staying on a schedule for those weekend times. During the week we are open 9 am to 6 pm, with the last appointment starting at 4:30 pm. Saturdays we are open 9 am to 5 pm, with the last grooming appointment at 3:30 pm. Sundays we are open 10 to 4, with the last appointment available at 2:30 pm.
Do you have a frequent user program for the self wash rooms?
We have a couple options for those that are frequent users. First is the self wash pass. It’s a monthly pass that allows the customer to use the self wash rooms as often as they like through the month for one flat fee. The second is a self wash punch card. This is available in a 5 punch card, 10 punch card and 20 punch card. Each punch card is discounted from the regular price, 5 percent, 10 percent and 20 percent.
My dog is quite old. Do you work on elderly dogs?
Our staff is experienced working with elderly dogs. We allow for their comfort while working carefully on their specific needs.
How late in the day can I bring in my dog for a self wash?
Our last self wash of the day must begin 30 minutes prior to our close time. However, if your dog needs more than 30 minutes you’ll want to come in earlier, as all baths must be done by end of business. Monday thru Friday we close at 6 pm, Saturday at 5 pm and Sunday at 4 pm.